Founder and CEO Bernie Dancel is a serial entrepreneur with a history of disrupting industries and an incredible record for leading nationwide, consumer-facing businesses from conception through a successful exit.

3Ci (2002 – 2019) – Founder, CEO​

• 3Ci was a marketing company that owned the brand and all intellectual capital of the largest brand in the debt relief industry.​
• Successful exit in 2019.​

CareOne Credit Services (2002 – 2014) – Founder, CEO​

• CareOne was the nation’s first for-profit credit counseling agency and debt settlement provider and owned the nation’s largest portfolio of consumers on debt relief plans, with more debt under management than any other debt relief company.​
• At the time of Bernie’s successful exit in 2014, CareOne was the most recognized brand in the debt relief industry.​

Amerix Corporation (1998 – 2012) – Founder, CEO​

• Developed the first 3rd party fully integrated platform for the non-profit credit counseling industry.​
• Grew to become the premier servicer for 5 of the top 10 largest non-profit credit counseling agencies in the US.​
• Successful exit in 2012.​

Genus Credit Management (1992 – 1998) – Founder, CEO

• Genus was the first nation-wide non-profit credit counseling agency in the US.​
• Grew into the largest non-profit credit counseling agency in history,​

managing a portfolio of consumer debt over $4 billion.​

• Successful exit in 1998.

​

Zachary Dancel has served as our Chief Operating Officer since March 2022. Before becoming our Chief Operating Officer, Mr. Dancel occupied several critical operational leadership roles during his six years with Nava, including Director of Operations, Director of Product Development, and Operations Manager.

Mr. Dancel has led key strategic growth initiatives in his roles, including the build-out and opening of all 7 retail locations, the development of telemedicine capabilities, the conversion and rollout of our hybrid insurance model, and the development and rollout of all new products and services over the previous two years.

In addition, he has led significant growth in client appointments, up 100% and 160% in revenue in this period. Mr. Dancel is Bernaldo Dancel’s son.

Hyun Soo Park has served as our Chief Information Officer since June 2022. 

Hyun Soo Park is a seasoned technology executive with over 40 years of experience enabling business transformation through Information Technology. With a deep and diverse background spanning software development, network engineering, telecommunications, and data science, Hyun Soo has consistently delivered innovative solutions that drive operational efficiency and strategic growth.

Throughout his career, he has held key executive roles including:

• Chief Information Officer at Nava Health
• Chief Technology Officer at ClearOne Advantage and CareOne
• Vice President of Information Technology at Billtrust
• Senior Director of IT at Ascend One Corporation

Hyun Soo has also provided strategic consulting to a wide range of organizations, including:

• Charles Schwab
• Guaranteed Rate
• Brightway Insurance
• Protective Life
• Fresenius Medical Care
• LexisNexis
• Fareportal
• St. Jude Children’s Research Hospital
• West Coast University

His hands-on technical expertise is equally extensive, with roles such as:

• Senior Solutions Architect at Eventus Solutions Group
• Principal Engineer at Ascend One Corporation
• Systems Consultant at GMSI
• Network Engineer at Unisys and University of Maryland
• Software Developer at Unisys Commercial
• Consultant at Reznick, Fedder, and Silverman

Hyun Soo is known for his ability to bridge the gap between business needs and technology capabilities, leading cross-functional teams and delivering scalable, secure, and high-performing IT solutions across industries.

Jodi Usher brings over 25 years of leadership experience in human resources, operations, and organizational growth to her role as Chief Human Resources Officer at Nava Health. A seasoned executive, Jodi has a proven record of building high-performance teams, designing strategic HR initiatives, and aligning people strategies with business growth.

Previously, Jodi served as Chief Operating Officer at Nava Health & Vitality Center, where she launched multiple integrative practices via a telemedicine platform across Maryland, DC, and Virginia. She oversaw day-to-day operations, including workforce management, human resources, and customer service, driving business performance beyond growth targets.

Her career also includes senior leadership roles at Ascend One and Amerix Corporation, where she scaled operations, overseeing hundreds of employees, led quality assurance and compliance programs, and pioneered process improvements—including the implementation of ISO 9001 QMS standards.

At Nava Health, Jodi leads all aspects of human resources, including talent acquisition, employee development, compensation and benefits, and HR operations. She is passionate about cultivating a workplace where employees thrive and about driving people-first strategies that fuel business success.